Job Description

Job Purpose

This role will be responsible for driving activities associated with the Request for Proposal (RFPs) process. By joining our team, you will be challenged to research, organize, and synthesize information to ensure the highest quality of service is provided, while remaining consistent with the Company's policies. In addition, you will participate in the activities involved in the resolution of issues associated with the RFP process, owning them from start to finish. As part of a proactive and collaborative team, you will exercise strict adherence to detailed customer specifications while also drafting proposal materials to utilize as a reference tool when completing future proposals or internal requests will be an additional responsibility.

Job Responsibilities:

• Write, edit, organize, and package responses to Requests for Proposal, in compliance with detailed client requirements on stringent deadlines to ensure Blue Cross and Blue Shield’s qualification in bid process.
• Support sales and account management staff with questions regarding our products, processes, and administrative policies.
• Keep abreast of program, technical, product, and service enhancements or changes as they occur.
• Interview Subject Matter Experts to answer specific client questions and record new information in proposals accurately.
• Provide ongoing writing support to sales and account management staff.
• Provide suggested updates on proposal language to Proposal Content Administrator, as needed.
• Work with Manager or Senior Leadership to ensure sales positioning is concurrent with sales strategy for each proposal.
• Contribute to creating and distributing information on improving processes in proposal cycle to proposal group and pertinent staff.
• Write accurately about a topic or concept immediately after introduction.
• General knowledge of all product lines and services is preferred, as well as the ability to understand technical program aspects and restate formally in clear, concise writing.
• Interact with a variety of people in all areas of the organization, from technical staff to executive staff.
• Coordinate all kick-off proposal meetings to ensure all key players participate and understand their roles and responsibilities during the proposal process.
• Have the ability to work independently as well as work in a team atmosphere.
• Manage multiple projects simultaneously.
• Work with little supervision as well as know when to request supervision or assistance when necessary to meet deadlines.
• Communicate effectively on unfamiliar topics to elicit technical and program information necessary to answer client questions.

Required Job Qualifications:

• Bachelor Degree in Marketing, Communications, English, Journalism, or related field OR 4 years of proposal writing experience in lieu of a degree.
• 3 years of proposal management experience specifically in the national/major or public sector.
• Demonstrated experience in leading complex RFPs for large, national employer groups.
• Must be proficient in quickly reviewing and analyzing proposal solicitations and related documents to pull out all pertinent information.
• Demonstrated experience supporting highly customized proposal responses tailored to the client.
• Strong interpersonal and communication skills (written and oral) with ability to interface and work effectively as part of a team and cross-functionally.
• Demonstrated ability to autonomously lead the proposal process from beginning to end, while working multiple RFPs/projects simultaneously.
• PC skills and experience in Microsoft products.
• Verbal and written communication skills to complete Response for Proposals, coordinate activities with many departments, and incorporate layman terms in the proposal.
• Demonstrated project management, organizing, planning, and scheduling.
• Demonstrated creative and business writing skills.

Preferred Job Qualifications:

• Experience and skills with proposal automation software such as Qorus.
• Proposal writing experience in the commercial, healthcare industry.

We encourage people of all backgrounds and experiences to apply. Even if you don’t think you are a perfect fit, apply anyway - you might have qualifications we haven’t even thought of yet.

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