Job Description

Pathways Vermont - Property Operations Manager

$3000 Hiring Bonus Available*

The Company: Pathways Vermont is a dynamic nonprofit agency committed to permanently ending homelessness and offering innovative mental health services through ongoing supportive social work.

The Role: The Property Operations Manager oversees the daily operations of Pathways leased and owned properties, as well as the fleet of leased vehicles. This role involves a balance of administrative, management, and technical tasks, ensuring efficiency, staff and client satisfaction, while protecting Pathways interests. The manager applies technical knowledge, financial expertise, and strong communication skills to meet organizational goals, take on new challenges, and explore opportunities to add value. Reporting to the Director of Property Development, this is a Level I position with potential advancement to Level II after one year.

Available Positions: (Number)

Location: In Person (Burlington VT)

Schedule: Full-Time (35-40 Hours Weekly)

Application Requirements:

A Cover Letter and Resume are required with your application.

Responsibilities

• Property Management Ensuring Pathways properties are well-maintained with timely repairs, managing contractor, supplier, and service provider relationships to ensure quality service at competitive prices. Skilled in HVAC, plumbing, electrical, and other systems, with the ability to maintain, troubleshoot, and coordinate repairs. Planning long-term capital improvements to retain property value and negotiating lease terms, rent increases, renewals, and favorable agreements with suppliers, service providers, and contractors..

• Leadership and Problem Solving Ensuring maintenance concerns are addressed quickly and effectively. Effective communication with staff, landlords, contractors, and vendors, especially during disputes or emergencies. Resolve complex problems and handle complaints proactively and professionally.

• Financial Management Developing and managing the propertys budget, forecasting expenses, and making adjustments as necessary. Analyzing financial reports, tracking key performance indicators to make informed decisions on property and vehicle performance

• Health and Safety: Support local, state and federal regulatory requirements by conducting emergency drills, updating safety plans, organizing state and local inspections. Identifying potential risks to the property, managing insurance requirements, and overseeing mitigation strategies

• Organization. Managing multiple tasks while staying organized. Effectively coordinating schedules, deadlines, and resources to prevent delays. Paying close attention to detail in documentation, from property inspections to vehicle mileage, and maintaining an internal system to track leases, maintenance requests, and vendor payment.

• Market Knowledge Keeping up with local real estate trends, understanding the competitive landscape, and adjusting strategies accordingly. Ability to find vacant properties for Pathways portfolio through online listings and partnerships with real estate agents.

• Other Duties as assigned

Property Operations Manager Qualifications / Skills:

• Preferred experience in property management, construction, real estate or related field.

• Project management experience as well as a business background with strong negotiating skills is a plus.

• Ability to perform minor repairs and routine maintenance tasks as needed to maintain the propertys functionality is necessary.

• Strong interpersonal, communication, and writing skills. Organizational skills with attention to detail are required.

• Self-starter with ability to work independently and with a team.

• Knowledge of state and local life safety code is a plus.

• Familiarity with leases and lease agreements. As well as experience working with repair and maintenance contractors.

• Proficiency with Google Suite, Excel, and Word.

• Patience, creativity, flexibility, and sensitivity to individuals with disabilities and minority populations.

• Valid driver's license and dependable vehicle required. Willingness to travel statewide as needed.

• This position is hybrid-remote, based in Chittenden County.

• Candidates with cross-functional skills or transferable experience from related fields are encouraged to apply

• Bachelor's degree or equivalent work experience in a related field.

Compensation:

• $21-$24/ hour (35-40 hour work week)

• $3000 Hiring Bonus Available*

*Hiring Bonus will be paid in the first pay cycle after successful completion of 60 day introductory review with supervisor

Benefits:

• Medical, dental and vision insurance

• Long Term Disability/Life Insurance

• Paid Time Off (accrual of 210 hours per year to start)

• 9 Paid Holidays Annually

• 403(b) Retirement Savings Plan

• Mileage Reimbursement

• Employee Assistance Program

• Longevity Recognition Rewards

• Access to a wide variety of Pathways facilitated trainings including Intentional Peer Support

It is the policy of Pathways Vermont that all employees and applicants shall receive equal consideration and treatment in employment without regard to race, color, religion, ancestry, national origin, veteran status, age, sex, marital status, sexual orientation, gender identification, or disability. Pathways Vermont is committed to a diverse workplace that reflects the communities we serve, and is particularly interested in receiving applications from a broad spectrum of people including people with military experience, individuals with disabilities, and people of color.

Compensation details: 21-24 Hourly Wage

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