JOB SUMMARY
Director of Performance Improvement/ Patient Experience/ Patient Safety Officer (PSO) is responsible for the overall direction, leadership and operational management of the patient safety, performance improvement and patient experience programs of Maria Parham Health. The Director will have accountability for understanding, coordinating and measuring performance of internal and external patient safety requirements and will provide leadership in strengthening a just culture where everyone is engaged and respected.
Develop and implement the foundational strategy and change management that is necessary to balance growth and sustainability with the highest level of quality, safety and service, ultimately reducing variation in patient care. Direct and implement evidence-based programs, practices and activities that realize continuous improvements in patient safety, patient experience and staff engagement.
JOB REQUIREMENTS
Minimum Education Bachelor's degree required
Required Skills Certifications: Basic Life Support (BLS) certification within 90 days of hire. CPPS certification upon hire or within twelve (12) months of hire.
Requires critical thinking ]]>
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