Purpose of the Role
A leading manufacturer of high-end coffee equipment is seeking a Customer Service Manager to oversee support operations for its premium brands across North America. Reporting directly to the CEO, this role is crucial in ensuring outstanding customer experiences that align with the company’s commitment to excellence, innovation, and coffee craftsmanship.
The Customer Service Manager will lead and develop a customer support team, ensuring timely and effective resolution of inquiries, technical assistance, and aftersales services. The role involves fostering strong relationships with distributors, partners, and clients, optimizing service operations, and upholding the company's reputation for quality. By combining operational efficiency with a deep understanding of coffee equipment and customer needs, this position plays a key role in strengthening brand loyalty and enhancing the overall coffee experience.
Main Duties & Responsibilities
Qualifications & Skills
Compensation & Benefits
Location: Renton, WA
This is a full-time role with an opportunity to contribute to a dynamic, growing company in the specialty coffee equipment industry.
...POSITIONThe Esquire Certified Reporter/Scopist (CRS) will review... ...received communications;Organize work effectively and prioritize... ...Shorthand Reporter (CSR) or Certified Court Reporter (CCR), certification;... ...attendance while working from home;Familiarity with computer...
...Clean Harbors is looking for an OTR Class A Dry Van Driver to join their safety conscious team in Cincinnati, OH ! This route runs from Cincinnati, OH to Linden, NJ and averages 2800 miles per week. About the role: ~ Drivers average $80-$110K per year ~$7,5...
...Main Responsibilities of a Driver: Patient Transporter Keeping the vehicle clean and safe Driver Job Description: We are... ...lift and bend with other repetitive movements associated with medical transportation. Bilingual is a Plus but not requires High...
...Fallon, NV safety conscious team! Our Refinery Operator is responsible for and not limited... ...all containment bins, and replaces dirty oil absorbent pads. We are looking for a go-... ...in an industrial plant preferred ~ Experience working in a labor-intensive role ~ Refinery...
...Vacations operates a Quality Assurance department within Sales Operations. The employees in this department, the Quality Assurance Officers (QAOs), provide specialized administrative support to the Sales departments. The primary function of the Quality Assurance Officer...