Job Description

About the Role

Are you ready to be part of a team that knows how to bring energy, teamwork, and results together in one awesome package? At PAL (Preowned Auto Logistics), we’re not just about meeting goals—we’re about surpassing them with a team that’s as motivated as it is fun-loving. If you’re a go-getter with a knack for connecting with people and developing relationship with customers who inquire about PAL (mostly inbound inquiries), this could be the perfect role for you!

Why You’ll Love Working with Us

• Team Spirit: We celebrate wins as a team and support each other when challenges arise. You’ll never feel alone in our fast-paced, collaborative environment.
• Fun Environment: We know that happy teams are productive teams! From team outings and friendly competitions to weekly coffee catch-ups, we make sure our days are filled with both work and play.
• Growth Opportunities: With regular training and a clear path for advancement, we want you to grow with us.
• Recognition & Rewards: Your hard work won’t go unnoticed. We believe in recognizing top talent and celebrating achievements.

Job Overview :

We are seeking an enthusiastic B2C Account Manager (inbound), to join our growing team. In this role, you will be responsible for driving consumer business by engaging on incoming calls and building relationship with individual consumers who are looking to transport their vehicles. You will play a critical role in expanding our customer base and driving revenue by converting leads into satisfied customers.

Key Responsibilities :

• Engage, and qualify potential customers through inbound sales efforts.
• Educate potential customers on our vehicle transportation services, highlighting key benefits such as safety, reliability, and convenience.
• Build and maintain strong relationships with clients by providing excellent customer service before, during, and after the sale.
• Prepare and present accurate quotes based on customer requirements and the scope of the transportation service.
• Track and manage customer inquiries, leads, and sales activities using a CRM system.
• Collaborate with internal teams (operations, customer service, etc.) to ensure smooth execution of transport services.
• Meet or exceed individual sales goals and contribute to team revenue objectives.
• Stay up to date on industry trends, pricing, and competitive landscape to effectively position our services.
• Provide feedback on sales processes and customer preferences to help optimize the sales strategy.

Qualifications :

• Experience with sales, account services.

• Strong communication and interpersonal skills with the ability to build rapport with clients.

• Ability to effectively present services and close sales.

• Self-motivated with a results-oriented mindset and the ability to work independently.

• Excellent organizational skills and attention to detail.

• Proficiency with CRM systems and Microsoft Office Suite.

• Ability to thrive in a fast-paced environment and adapt to changing market conditions.

• High school diploma or equivalent; Bachelor’s degree preferred.

About the Company

Preowned Auto Logistics is a privately owned and operated national automotive carrier and broker located in Peabody, MA. They have been providing fast, safe, and reliable auto transportation with superior customer service for over 20 years. Their expertise in automotive transportation includes Seasonal Residents, Recreational Vehicles, Dealerships, Overseas/International shipments, as well as Private Party Shipping.

Benefits

• Competitive Pay
• Paid time off
• Health Insurance/ Dental
• Positive Collaborative Work Environment
• Game room

Why Join Us: At Preowned Auto Logistics, we value our customers and strive to provide the best service possible. Join our team and be part of a company that values teamwork, innovation, and customer satisfaction.

Equal Opportunity Employer

Preowned Auto Logistics is committed to creating a diverse and inclusive workplace. We welcome applicants from all backgrounds and encourage individuals of all races, ethnicities, genders, sexual orientations, ages, abilities, and religions to apply. We believe that a diverse team fosters innovation and strengthens our community.

We do not discriminate on the basis of race, color, religion, gender, national origin, age, disability, or any other characteristic protected by law. We are dedicated to providing equal employment opportunities to all qualified candidates.

Join us in building a workplace where everyone can thrive!

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